The CEO and the Chief Financial Officer meet regularly with analysts and institutional shareholders. The Investor Relations Director also maintains a programme of work that reports to the Board
the requirements and information needs of institutional and major investors. This is part of the regular contact that the Group maintains with its institutional shareholders. All Directors,
Executive and Non-Executive attend the AGM. The Chairs of the Audit, Nomination, Remuneration and CCR Committees are available to answer any questions. Additionally, the Group’s brokers seek
independent feedback from analysts and investors following the full and half year results meetings which is reported to the Board.