- New system will help customers doing smaller shops to queue for less time
- Speedy Shopping lane to be introduced outside of stores for quick entry
- Basket shoppers can use speedy checkouts
From today, Morrisons is going to introduce Speedy Shopping for customers doing smaller ‘basket’ shops at all of its stores - so that they can get in and out more quickly.
The new system will ensure customers wanting to shop for a small basket of essentials will queue for less time outside of the store, and checkout quicker once inside.
A new separate Speedy Shopping lane will be introduced outside of Morrisons stores. Three Speedy Shopping customers will be invited in for every Big Shop trolley shopper. Clear signage and Morrisons marshalls will help customers choose a Speedy Shopping or Big Shop queue. Speedy shopping customers will pick up a shopping basket at the entrance and Big Shop customers will pick up a shopping trolley.
Inside Morrisons stores there will be dedicated Speedy Shopper checkouts - both colleague-operated and self-scan. To increase the speed of payments for basket customers, more self-scan tills will be turned into ‘card only’. Instore marshalls will help guide customers to the appropriate queues - and minimise queueing where possible.
David Potts, Chief Executive of Morrisons, said: “It’s fair that customers doing smaller shopping trips should queue for less time too. Speedy Shopping will ensure that Morrisons stores will be more convenient for customers wanting a small basket of items."
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