Morrisons has announced a new partnership with Quadient - a global automation platform powering secure and sustainable business connections. The partnership will see Parcel Pending by Quadient parcel lockers installed at 230 Morrisons Daily stores across the country by the end of Spring 2025.
All of Morrisons circ. 1,000 wholly owned Morrisons Daily convenience stores have a parcel solution offer and this new partnership will enable consumers to pick up and return parcels securely from Royal Mail, Evri, DPD and UPS.
Michael Weightman, Convenience Trading Director at Morrisons, said: “Customers have told us that they want a broader range of services when it comes to parcel pick ups and returns so we’re delighted to be expanding the options available at our Morrisons Daily stores via this partnership with Quadient.”
In addition to these new locker services, Morrisons Daily customers will still be able to pick up and return Amazon parcels over the counter in the store.
Quadient’s consumer research shows that people appreciate the positive impact businesses make by hosting lockers, for instance reducing traffic on local roads by decreasing the volume of delivery van journeys. The research also uncovered a tangible benefit for retailers; when visiting lockers hosted at stores, more than half of consumers make additional purchases.
“Our lockers seamlessly integrate into people’s daily routines, making parcel pickup and drop-off more convenient than ever—this partnership with Morrisons Daily will enhance accessibility for communities across the UK,” added Katia Bourgeais Crémel, Director, Lockers Automation for Europe at Quadient. “Our vision is to build an open, carrier-agnostic locker network that provides consumers with greater flexibility and retailers with new opportunities to engage customers—driving footfall, enhancing the shopping experience, and boosting in-store sales.”
Quadient’s secure parcel lockers automatically notify customers once parcels are ready to collect – giving a pickup code and barcode they can use to open the secure locker compartments. Customers returning items can use the lockers’ built-in label printer, meaning they can send items back even if they don’t have a printer at home.
Quadient continues to expand its locker network across key markets in the United States, Japan, and Europe. With more than 25,000 units now installed worldwide, the company is steadily progressing toward its long-term goal of deploying 40,000 units globally by 2030. Learn more at parcelpending.com/en-gb.